Organisational Design & Change Management

Scott Consulting can provide support for change in response to major reform. Our strengths are in designing and implementing significant organisational change programmes. We can help develop new operating models including the assessment of culture change required to embed new ways of working. We also have experience in designing stakeholder engagement and communication strategies to inform and support change.

Provision of Senior Management & Leadership Resource

We regularly provide short-term back-fill for senior leadership roles to cover staff vacancies or while permanent appointees are recruited. The extensive leadership and management experience of our team across a wide range of central and local government management and leadership roles means we can quickly get up to speed and add value to senior leadership teams.

Business Case Development

We can ensure the success of business cases from Intervention Logic Mapping facilitation through to strategic cases and detailed business cases. Our value-add focuses on helping organisations to ensure buy-in to a clear and compelling case for change, careful options testing and ensuring the outcomes will be realised through commitment to co-investment and delivery.

Communications & Stakeholder Management

Scott Consulting can provide strategic and operational communications advice. We have developed approaches and advised on responses to critical incidents including major frauds and service failure. We have developed stakeholder engagement strategies, frameworks and plans. We have also undertaken client insights research with major stakeholders and advised boards on how to recover from incidents that have impacted reputation.

Performance Improvement

We undertake reviews of operating models including current state analysis and structure reviews and make recommendations on change and delivery mechanisms that support best practice. Using continuous improvement, Business Process Reengineering and Lean methodologies we ensure an ongoing focus on increasing efficiency and value. Scott Consulting provides advice to Chief Executives on senior leader professional development and performance.

Strategic Programme Design & Delivery

We can help shape and drive collaborative cross-partner programmes and complex change projects to turn strategy into delivery and results. We have significant experience in the effective planning, governance and delivery of programmes and projects in the areas of organisational change, policy development, and operational delivery. We can also design community and other stakeholder engagement and communication strategies to inform and support programme delivery.

Assurance, Risk & Inquiries

Scott Consulting is licensed by the Private Security Personnel Licensing Authority to conduct workplace investigations and has led numerous sensitive inquiries and investigations involving allegations of fraud or beaches of integrity and ethics. We advise on the establishment of risk and audit committees and how these can best operate to provide effective assurance and risk management. Assignments have included reviewing problematic project implementations to identify causes and remediation actions.

Strategy & Policy

We specialise in organisational reviews and providing advice to Chief Executives on organisational strategy and performance. We’ve also worked with large policy teams and led the development of new policy proposals, including Machinery of Government changes for Ministers.

Programme Leadership & Support

Scott Consulting can provide management for complex programmes or projects.  This includes working across multiple organisations to align direction and resourcing, managing interactions with senior leaders, politicians, Iwi partners and stakeholders. We can also provide project support, and secretariat services to ensure teams stay on track, on budget, and achieve results.

Responding to reform

Scott Consulting has particular expertise and experience in assisting central and local government organisations in responding to significant government-initiated reforms such as the water services reform programme. We can provide organisations with policy development capability, fill senior leadership positions on a temporary or fixed term basis, and provide programme and change management and support services.